Terms and Conditions
TERMS EFFECTIVE June 1, 2014
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
No Minimum Order - All goods purchased must be for resale for adult use. California residents are required to mail or fax us a copy of a valid California State resale license with first order. We request a resale license number from businesses in other states. International orders must meet additional terms shown below.
10:00am – 4:00pm PST (CA)
Monday through Friday
Toll-free phone/fax number: 1.888-778-2458
24 Hour Ordering Options
We can receive email and, web shopping cart and fax orders 24 hours per day. When using these methods please include an email address or phone number where we can reach you during our standard business hours in case we have any questions about your order. For website online orders, you will receive an e-mail confirmation of your order automatically. If you do not receive a confirmation email, please contact us immediately.
By placing your order, you agree to all our Terms and Conditions.
Important: The shopping cart will not be saved when you leave this website, please complete your order or print for your records.
We are closed for all major US holidays. Please plan your ordering accordingly.
We accept Visa, MasterCard, Discover and American Express. We do not accept COD option at this time.
Your card will be charged at the time of shipment for the contents of the parcel. You are not charged for out of stock or backorder items.
Credit card payments - We must have the name that appears on the card, the billing address, and the 3-digit Security Code number found on the back of the card in order to process charges. We reserve the right to request additional documentation on new accounts or regarding suspicious changes.
We normally ship using USPS Priority Mail unless otherwise requested. Our shipping cost includes third party insurance and will handle any loss or damage claims. We cannot ship replacements for lost merchandise without payment.
Unclaimed or return-to-sender parcels will be assessed a 10% restocking fee, plus shipping charges.
We reserve the right to require a signature waiver document in order to send your package via US Mail.
USA Shipping Rates
ALL PHONE, FAX, ONLINE, AND TRADESHOW SALES ARE FINAL – NO RETURNS, NO EXCHANGES, AND NO REFUNDS.
o This policy does not include items which are not defective but rather exhibit minor variations typical of handmade products.
o In order to process your claim we require that you complete the insurance form: _____________
o Before shipping your item, we may require that you send us a photograph of the damaged item for verification.
o Once your damaged item is received and approved, any replacement items will be shipped or credited.
As each jewelry pieces is handcrafted, expect subtle variations in color, texture, and size. These unique variations make our jewelry truly one of a kind!
· Please note that the following product variances are within normal manufacturing parameters. You may return any items according to our Returns Policy; however, these conditions will not be considered defects.
o Hand cast metal items will vary in weight and thickness by approximately 10%.
o Tarnish and patina are naturally occurring by-products resulting from metals reactions with the air. Many environmental factors contribute to the speed of these processes. Tarnish can be removed with readily available metal cleaners.
o We hand-pick all of our gemstones and they will naturally vary to some degree in color, texture, size and shape.
All normal terms apply to international orders. However, there are also the following additions:
$250 minimum order. Please note that Canadian and Puerto Rican customers are not subject to additional minimum order amount.
All international customers including Canada and Puerto Rico are responsible for the applicable importing duties, VAT, brokerage fees, and taxes in their home countries. We recommend that customers consult with local customs brokers prior to placing a first order. Customs will not allow you to refuse payment after items have cleared, even if you decide to return goods.
PAYPAL - We accept verified PAYPAL payment. We reserve the right to request additional documentation.
Actual prices may differ from published website prices, catalogs and line sheets if there are extreme fluctuations in the prices of gold and silver.
Components in our catalog and on our website are not intended for use for children under the age of 12. Raw materials used in our collections may contain varying small amounts of lead and should not be included in children’s goods without further testing. Sterling silver is the only material we carry that is exempt from federal lead testing requirements for children’s goods. Also, jewelry components may present choking hazards to very small children under the age of 6 and are particularly inappropriate in products for that age group.
Clients who choose to use our goods for children’s products against our advice are solely responsible for adherence to state and federal laws on testing, disclosure, and product labeling.
Your use of these sites is at your own risk. NEITHER Sosie Designs™ Jewelry. NOR ANY OF ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES OR LICENSORS SHALL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES ARISING OUT OF YOUR ACCESS OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SITE AND THE INFORMATION AVAILABLE ON THE SITE OR ARISING OUT OF ANY ACTION TAKEN IN RESPONSE TO OR AS A RESULT OF ANY INFORMATION AVAILABLE ON THE SITE. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST Sosie Designs™ Jewelry AND ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES AND LICENSORS ARISING OUT OF YOUR USE OF THE SERVICE AND THE SITES AND THE INFORMATION AVAILABLE THEREON.
Sosie Designs™ Jewelry proudly offers the highest quality goods. Sosie Designs™ Jewelry disclaims any implied representation or warranty with regard to merchandise sold by Sosie Designs™ Jewelry either on the website, by phone, in the store or through any other means. NOTWITHSTANDING THE PROVISIONS OF OUR RETURN POLICY, THE MERCHANDISE SOLD BY Sosie Designs™ Jewelry ON THE SITE IS OFFERED AND DELIVERED ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
We respect your personal privacy. We will not sell your name, email address, or other personal information including your store or email addresses. We collect your information solely to send Sosie Designs™ promotional offers, line sheets, and to contact you regarding your order. You may opt out at any time from all promotional emails by simply clicking on the unsubscribe link provided at the bottom of every promotional email.
Your personal information is important to us. Your account information is protected by a password. Your sensitive information such as credit card number is encrypted for your security. No transmission method and electronic data storage over the internet is 100% secure. We strive to use acceptable means to protect your personal information, but we cannot guarantee its absolute security.
We will retain your information as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
We reserve the right to modify this privacy statement at any time, so please review it periodically.
THANK YOU FOR CHOOSING Sosie Designs™ Jewelry!
Since 2008, we at Sosie Designs Jewelry have been making handcrafted jewelry in sterling silver and gold-filled featuring Swarovski Crystals, CZ's, freshwater pearls and semi-precious gemstones in earrings, necklaces, bracelets and wire-wrapped rings. All our jewelry items are designed for adults. Actual prices may vary from printed prices if there are extreme fluctuations in silver prices.